Field Service Inventory Control

In this week’s edition of Field Service Trakker Feature Review we will be talking about: Field Service Inventory Control This is a topic that most businesses typically fall into one of two camps on. Camp 1: We have a pretty good overall idea of what the inventory is and that’s really good enough for us. …

Why Field Service Management on an Android?

In this week’s edition of Field Service Trakker Feature Review we will be talking about: Why we picked Android over iPad? Why not Field Service Trakker for both Android and iPhone/iPad? Android and iPhone/iPad may both be mobile devices, but each one is coded completely different.  So in order to code any change, if we…

Field Service Trakker on Amazon Kindle

Field Service Trakker, our top of the line Field Service Management Software that is designed for service call companies that have to manage a fleet of trucks, is now available on Amazon Kindle devices. So now Field Service Trakker is not only available on Google play to 1000′ of different Android devices, but it is also…

Field Service Trakker Updates

There are some big updates rolling out to many of our Field Service Trakker customers today. We’ve made improvements to Android sync time and data sizes Desktop Scheduling can show more on a screen or set for multiple split screens Schedules can be monitored on a “big board” for everyone in the office to see…

Field Service Trakker Update for Android

Field Service Trakker Update Today we will be releasing Field Service Trakker Update v. 2016.1.10.11 for Android This update is designed to be easier to navigate due to more consistent form layouts and descriptive menu options.  Gone are the single word icons.  These have been replaced by scrollable list menus.  The icons are still their…

Field Service Pictures of Equipment in the Field

Wouldn’t it be great to see what your tech is seeing in the field to help get the right part, or see before and after pictures on a job site, or make sure the Part number and Serial number for a piece of equipment is right.  It may be clique to say a picture is worth a…

Trakker Management Tool on iPad and iPhone

The Trakker Management tool that allows the management our Trakker Field Service and Route Sales users see in real time just what their sales reps and Techs sales totals are for the day, week, month… right from their smart phones. This tool has been available on Android devices for some time, so we are excited to…

Switching from Yahoo BOSS API’s to Google for Field Service Software

At Longwell Technologies our Field Service Software and Route Sales Trakker Software solutions help our customers optimize their fleets transportation times.  We do this by knowing not only where you trucks are right now, but where they are scheduled to be today, tomorrow, next week.  Using this information we compare where customers with upcoming unscheduled appointments, or…

Crystal Reports Viewer for Trakker and Beyond

Our Suite of Trakker Products now have increased support for Crystal Reports. Trakker already allowed it’s users to alter existing Crystal Reports field layouts to their specific needs, but now it offers the ability for users to create their own Crystal Reports (designed in their own Crystal Reports software) and then share that report for…

Windows updates may cause Crystal Reports to not print

There have been a number of cases reported over the past few weeks of Windows Desktops and Windows Servers getting an update and the Trakker Reports not working.   We have an update to the Trakker Desktops that will resolve this issue. However on the server side it seems that, at least on Server 2012…