Field Service Trakker Updates

There are some big updates rolling out to many of our Field Service Trakker customers today. We’ve made improvements to Android sync time and data sizes Desktop Scheduling can show more on a screen or set for multiple split screens Schedules can be monitored on a “big board” for everyone in the office to see…

Field Service Trakker Update for Android

Field Service Trakker Update Today we will be releasing Field Service Trakker Update v. 2016.1.10.11 for Android This update is designed to be easier to navigate due to more consistent form layouts and descriptive menu options.  Gone are the single word icons.  These have been replaced by scrollable list menus.  The icons are still their…

Field Service Pictures of Equipment in the Field

Wouldn’t it be great to see what your tech is seeing in the field to help get the right part, or see before and after pictures on a job site, or make sure the Part number and Serial number for a piece of equipment is right.  It may be clique to say a picture is worth a…

Trakker Management Tool on iPad and iPhone

The Trakker Management tool that allows the management our Trakker Field Service and Route Sales users see in real time just what their sales reps and Techs sales totals are for the day, week, month… right from their smart phones. This tool has been available on Android devices for some time, so we are excited to…

Switching from Yahoo BOSS API’s to Google for Field Service Software

At Longwell Technologies our Field Service Software and Route Sales Trakker Software solutions help our customers optimize their fleets transportation times.  We do this by knowing not only where you trucks are right now, but where they are scheduled to be today, tomorrow, next week.  Using this information we compare where customers with upcoming unscheduled appointments, or…

Crystal Reports Viewer for Trakker and Beyond

Our Suite of Trakker Products now have increased support for Crystal Reports. Trakker already allowed it’s users to alter existing Crystal Reports field layouts to their specific needs, but now it offers the ability for users to create their own Crystal Reports (designed in their own Crystal Reports software) and then share that report for…

Windows updates may cause Crystal Reports to not print

There have been a number of cases reported over the past few weeks of Windows Desktops and Windows Servers getting an update and the Trakker Reports not working.   We have an update to the Trakker Desktops that will resolve this issue. However on the server side it seems that, at least on Server 2012…

What does the end of Windows XP mean to me?

It’s the End of Windows XP April 8th, 2014 ends the life of Microsoft updates and support to the very popular Windows XP desktop.  It has been considered by many users to be the most stable and user friendly version of windows ever.  But what does that mean to those who still use it?  Will…

Field Service Trakker 6.12.3 released with email & bulk email tracking

Today we released the December 6.12.3 version of our Trakker Suite of software.  With added features like Email Tracking, and Bulk Email Tracking with opt-out/in capability our Customer Relationship Management software (CRM) is truly a single point of shared customer information for you company.  Now you can open your customer information and see all of their contact…

Bulk Emailer soon to be added to Trakker Suite

Longwell Technologies has announced that their Trakker CRM Suite of products for HVAC, Dispatching, Manufacturing, Plumbing… will be integrating a Bulk Emailer for customer newsletters and other Opt-in information directly into the Trakker CRM solution.  This will reduce the time needed to maintain separate email lists and give a simple one stop solution for all your customer email,…